Select the items to return
How it works
Download the pre-paid return label
Stick it in the mail
Get a refund confirmation
Common Returns Questions
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email or an Instant Refund Voucher.
How soon will I get my refund?
Once received, returns may take up to 30 days to process. Once processed by our return specialist it may take 3-7 days depending on your banking institution to reflect your statement.
What items are returnable?
- Items purchased in the last 45 days for our US customers only.
- International customers, please visit our Help Center for return instructions or to contact Customer Service.
What items are non-refundable?
- Items marked as final sale.
- Discontinued items.
- Partial return of gift sets.
- Free gifts or promotional items with retail value.
- Products from orders you have not received.