Select the items to return
How it works
Download the pre-paid return label
Stick it in the mail
Get a refund confirmation
What items are returnable?
- Items delivered within 30 days.
Is it easy to return items?
In the unlikely event you have to return orders, you’ll be able to choose the shipping carrier that’s more convenient to you.
What items are non-refundable?
- Items marked as final sale.
- Free gifts or promotional items with retail value.
- Original shipping charges except in cases where we have made a shipping error.
- Return shipping costs may be deducted from your refund depending on the reason of return.
How soon will I get my refund?
Once received, returns may take up to 30 days to process. Once processed by our return specialist it may take 3-7 days depending on your banking institution to reflect your statement.