Returns Center

How it works

Select the items to return

Download the pre-paid return label

Stick it in the mail

Get a refund confirmation

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email or an Instant Refund Voucher.

How soon will I get my refund?

Once received, returns may take up to 30 days to process. Once processed by our return specialist it may take 3-7 days depending on your banking institution to reflect your statement.

What items are returnable?

  • Items purchased in the last 45 days for our US customers only.
  • International customers, please visit our Help Center for return instructions or to contact Customer Service.

What items are non-refundable?

  • Items marked as final sale.
  • Discontinued items.
  • Partial return of gift sets. 
  • Free gifts or promotional items with retail value.
  • Products from orders you have not received.